Coordinator of Student Services and Registered Organizations - 998345
- Student Services
- Staff, full-time (32+ hours per week)
Title: Coordinator of Student Services and Registered Organizations
Position Number: S350CF
Salary: Commensurate with qualifications and experience
Department Summary:
Drake's Student Services Center provides assistance on a number of campus programs, but mostly oversees the use of the Drake ID system. Door access, Meal Plans, and Bulldog Bucks are all utilized through your Drake ID.
Job Summary:
Manage various administrative tasks as part of the Student Services Center. Hire and supervise 8-12 student staff members.
Minimum Qualifications:
HS Diploma
1-2 years experience
Preferred Qualifications:
College degree
1-2 years experience
Job Duties:
- 30% - Management and data entry pertaining to the following systems: Drake Mobile IDs, Public Safety permit/citations, key requests/tracking, and the Johanson Student Center room system. This includes performing door access updates, troubleshooting door access inquiries, and adjustment of Bulldog Bucks accounts on cards. Assists with processing of incoming students at Orientation. - (Essential)
- 25% - Assist with the purchase of memberships, travel accommodations, supplies, etc. for Registered Student Orgs. Process student reimbursement requests. Manage the reconciliation of student life p-cards. Will work with Student Life office on these processes. - (Essential)
- 20% - Support front desk operations – this position is the subject matter expert and trainer of front-end student staff for the front desk Student Services Center office – this person also fills in at the desk when needed. Supported operations include front end SSC communication via phone, email, and walk-in traffic. Collection and recording of daily monetary transactions. Distribution of materials to campus community (keys, payroll checks, parking passes, etc.) - (Essential)
- 20% - Schedule management of student worker staff. This includes creating semester schedules, approving timesheets, training new hires, and ensuring proper coverage of the front desk during all business hours. - (Essential)
- 5% - Other duties as assigned - (Essential)
Review of Applications Begins:
Review of applications will begin immediately. Position will remain open until filed.
Salary and Benefits:
The salary for these positions is competitive with peer schools and will be commensurate with qualifications and experience of the selected candidate.
At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our digital benefits guide: Drake Benefits Guide (Plan Year 2025).
One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in two tuition exchange programs available to dependent children. You can learn about both the tuition waiver policy and tuition exchange programs here: Tuition Benefits.
For faculty positions, selection will depend on the receipt of recommendation confirming the candidate's scholarly achievements and teaching abilities and/or on the candidate's satisfactory passing of a teaching demonstration if selected for an on-campus interview. For staff positions, selection will depend upon careful review of each applicant’s references, education, and, if applicable, experience.
About Drake:
Drake University is recognized as a top private university in the Midwest. Drake is a midsize university in Des Moines, Iowa, with an increasingly diverse student body. We are deeply committed to equity and inclusion and creating a sense of belonging for all members of the campus community—faculty, staff, and students alike. More than 900 faculty and staff are part of the Bulldog pack, a close-knit group of colleagues enthusiastic about preparing students to be global citizens and leaders, challenging assumptions. Drake University is not only an outstanding institution of higher learning, it is also a wonderful place to work. We are enthusiastically committed to welcoming new ideas and people into the fold, and to retaining and rewarding stellar employees.
All positions at Drake provide opportunities to contribute to Drake University’s core mission of creating an exceptional learning environment that prepares students of all backgrounds for meaningful lives and professional accomplishments.
Diversity, Equity, & Inclusion at Drake:
At Drake University, we don’t just accept differences—we celebrate them, we support them, and we thrive on them for the benefit of our students, our employees, and our community. Drake University is proud to support an equal opportunity, diverse, inclusive, and welcoming workplace. In fact, the celebration of diversity and inclusion are embedded in our Core Values. Learn more about our DEI commitment and efforts here.
We welcome applicants of diverse backgrounds, experiences, and perspectives. If you are a member of a socially or historically underrepresented or marginalized group or you have actively demonstrated a commitment to diversity and inclusion, we strongly encourage you to apply. If you are a member of one of the equity groups identified by applicable law, we encourage you to self-identify, where requested in our online application system.
Drake University is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. If you would benefit from an accommodation at any point in the recruitment process (including using our online application process), please contact Drake Human Resources (ph: 515.271.3133; e: jobs@drake.edu) and let us know how we can assist you.
At Drake University, we highly value a diverse, inclusive workforce. We are proud to be an equal opportunity employer. We stand firmly against discrimination including on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity, gender expression, sexual orientation, genetic information, veteran status, or any characteristic protected by law.
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