Academic Support Specialist - 999179
- Staff, full-time (32+ hours per week)
Title: Academic Support Specialist - 999179
Position Number: 999179
Unit/Department: Provost's Office
Salary: Commensurate with qualifications and experience
Department Summary:
The Office of the Provost provides academic leadership for Drake University. Reporting to the President, the Provost oversees all academic programs, including six colleges and schools, as well as faculty hiring, development, promotion, and tenure; enrollment management and admissions; student life; equity and inclusion; the libraries; student success and retention; accreditation, institutional research, and assessment; research, grants, and contracts; online education; and international and global education.
https://www.drake.edu/acad/provost/
Job Summary:
The Academic Support Specialist position in the Office of the Provost plays a key role in the administration of this office! The individual in this position manages the Provost's calendar, handles communications using a variety of medians, and schedules events and meetings. Other responsibilities include updating websites, coordinating projects with academic units, purchasing supplies, making travel arrangements, recording meeting minutes, and assisting with faculty hire paperwork and files.
Minimum Qualifications:
Bachelors degree and/or 2 years of relevant experience.
Preferred Qualifications:
Experience working in higher education. Experience with Microsoft Outlook, Word, Excel and Adobe Acrobat. Experience in administrative support role. Experience planning events.
Job Duties:
- 30% - Provide support to the Provost and the Provost's staff. This includes managing the Provost's calendar; receiving, screening, and routing communication via telephone, mail, email, and office requests; processing and sending correspondence, formatting letters and documents; and developing and communicating itineraries of appointments and visits. Assist in planning and coordinating various events such as luncheons, receptions, symposiums, and other functions. - (Essential)
- 20% - Liaison with academic units and other offices on projects assigned or initiated, to include research projects, and regularly creating, updating, documenting, and implementing new processes. - (Essential)
- 15% - In coordination with the Academic Budget Manager, handle various duties related to the Provost office. Duties include reconciling/approving purchasing-card(s) accounts, troubleshooting problems, and completing necessary reimbursements for the Provost, Provost staff, and guests. Duties also include assisting with hiring through the Provost office: to include posting, travel arrangements, reimbursements for search committees and guests, and handling of appointment letters for new hires and reappointments. - (Essential)
- 10% - Create, disseminate, and maintain written records. Assist in planning, coordinating, and disseminating information while serving as the recording secretary as required for meetings. Create and post announcements in OnCampus and the University Calendar. - (Essential)
- 10% - Manage and maintain webpages and other online platforms for the Provost office. Coordinate with the other offices within the Provost office to ensure continuity of information and web pages. Work closely with the Office of Finance and Administration to keep the University Policy Library updated. - (Essential)
- 5% - Provide general administrative backup support for staff within the Provost's Office. - (Essential)
- 5% - Perform general clerical duties including but not limited to maintaining files, photocopying, faxing, mailing and other forms of communication. - (Essential)
- 5% - Other duties as assigned. - (Essential)
Special Instructions to Applicants:
For consideration, you must apply online. Please include a resume and cover letter.
Review of Applications Begins:
A review of applications will begin immediately. This position will remain open until filled.
Salary and Benefits:
At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our Drake Benefits Guide 2025. One of our popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. Tuition Benefits
For faculty positions, selection will depend on the receipt of recommendation confirming the candidate's scholarly achievements and teaching abilities and/or on the candidate's satisfactory passing of a teaching demonstration if selected for an on-campus interview. For staff positions, selection will depend upon careful review of each applicant’s references, education, and, if applicable, experience.
About Drake:
Drake University is recognized as a top private university in the Midwest. Drake is a midsize university in Des Moines, Iowa, with an increasingly diverse student body. We are deeply committed to equity and inclusion and creating a sense of belonging for all members of the campus community—faculty, staff, and students alike. More than 900 faculty and staff are part of the Bulldog pack, a close-knit group of colleagues enthusiastic about preparing students to be global citizens and leaders, challenging assumptions. Drake University is not only an outstanding institution of higher learning, it is also a wonderful place to work. We are enthusiastically committed to welcoming new ideas and people into the fold, and to retaining and rewarding stellar employees.
All positions at Drake provide opportunities to contribute to Drake University’s core mission of creating an exceptional learning environment that prepares students of all backgrounds for meaningful lives and professional accomplishments.
Diversity, Equity, & Inclusion at Drake:
At Drake University, we don’t just accept differences—we celebrate them, we support them, and we thrive on them for the benefit of our students, our employees, and our community. Drake University is proud to support an equal opportunity, diverse, inclusive, and welcoming workplace. In fact, the celebration of diversity and inclusion are embedded in our Core Values. Learn more about our DEI commitment and efforts here.
We welcome applicants of diverse backgrounds, experiences, and perspectives. If you are a member of a socially or historically underrepresented or marginalized group or you have actively demonstrated a commitment to diversity and inclusion, we strongly encourage you to apply. If you are a member of one of the equity groups identified by applicable law, we encourage you to self-identify, where requested in our online application system.
Drake University is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. If you would benefit from an accommodation at any point in the recruitment process (including using our online application process), please contact Drake Human Resources (ph: 515.271.3133; e: jobs@drake.edu) and let us know how we can assist you.
At Drake University, we highly value a diverse, inclusive workforce. We are proud to be an equal opportunity employer. We stand firmly against discrimination including on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity, gender expression, sexual orientation, genetic information, veteran status, or any characteristic protected by law.
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